REGARDING SLIDE RELEASES:
My PRIMATIA Slide Release is scratching my slide, is that normal?
A little bit of scratching is normal, but there should not be any gouging. If you are seeing excessive gouging, please remove the slide release and email sales@primatia.com with photos and a brief explanation of issue. Do NOT file down nor bend your slide release. Each slide release is 100% inspected to ensure it meets quality requirements.
Will your slide release work with my Pistol that has aftermarket parts?
Short answer...maybe. There are tons of tolerances stacking up and due to the nature of the raised slide release, the tolerances are even more critical. Most of the guns our guys run do have aftermarket parts and work totally fine. However, if you are unfamiliar with how to dismantle and maintain your firearm, we recommend taking your gun to a qualified local gunsmith to have them inspect any issues that you do encounter. We are unable to accurately trace issues to non-OEM parts without physically being there.
My slide release is not working, what do I do?
- The first things to check are for proper installation. Consult your local qualified gunsmith for proper installation support. Make sure that the spring is installed properly and not binding within the frame. Uninstall and reinstall the slide release carefully to see if that does anything.
- If you're still having issues, make sure to take as many pictures as possible and email sales@primatia.com.
SHIPPING:
How long will it take for my order to ship?
We generally ship within 1-2 business days for items that are in stock at the time of order placement. Pre-orders list a target availability date and are subject to change.
Do you ship internationally?
Coming Soon! Due to regulations and shipping we are investigating how to ship overseas.